- What we do
We help clients across the end-to-end customer journey, starting with acquisition, and moving to retention and loyalty.
Move from ‘gut feel’ to evidence-based decision making
Improve the customer experience by knowing your customers better!
- Increase customer conversion by up to 50%
- Reduce customer acquisition costs by up to 30%
- Build a curated strategy from knowing what drives your customers
- Make crisp decisions based on multiple data sets – internal and external factors
- Ensure your data is safe within your IT environment
- Predict what will be attractive to new customers
Our iterative approach ensures relevance and continuous improvement, while our best-practice data science helps you make profitable business decisions.
Uncover what drives your customers, and pivot faster to take action!
- Predict and avoid churn, and identify risk
- Improved CX by understanding your customers better
- Iterative programs will ensure continual improvement
- Take insight into action to secure & grow your base
- Predict buying behaviour and know when to act with certainty
- Understand your company’s reputation and respond quickly and appropriately
- Use predictive analytics to determine what products/services your customers are likely to buy
Data analytics will help you determine who is ‘at risk’ and who are your most valuable customers, so you can proactively address client needs and demands.
- What we do
We help our clients make accurate decisions by providing strategic insights across client data, commercial data and technology applications.
Within Efficiency we provide services to drive Automation, Asset Lifecycle Management & IoT Innovation
- Make significant cost savings in the millions by shifting to proactive inventory management
- Improved customer experience through faster decisions and business process automation
- Real-time location analytics enables accurate customer communication notifications with high accuracy
- Failure prediction to prevent costly asset shutdowns and accidents, while day-to-day job decisions are improved by making accurate and relevant data available digitally.
We help our clients make accurate decisions by providing strategic insights across client data, commercial data and technology applications. Within Efficiency we provide services to drive Automation, Asset Lifecycle Management & IoT Innovation